Privacy Policy
Last updated: 22 January 2026
Finance Broker Wollongong ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
1. Information We Collect
1.1 Personal Information You Provide
When you submit an enquiry through our website, we may collect:
- Name
- Email address
- Phone number
- Information about your finance requirements (loan type, property details)
- Any other information you choose to provide
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide requested services
- Connect you with qualified finance professionals in our network
- Communicate with you about our services
- Improve our website and services
- Comply with legal obligations
3. Disclosure of Your Information
We may share your personal information with:
- Network Partners: Licensed finance brokers and credit representatives who can assist with your enquiry
- Service Providers: Third parties who assist us in operating our website and business
- Legal Requirements: When required by law or to protect our rights
By submitting an enquiry, you consent to being contacted by one or more finance professionals in our network regarding your request.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
5. Your Rights
Under the Privacy Act 1988 (Cth), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
To exercise these rights, please contact us using the details below.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date. We encourage you to review this page periodically.
9. Complaints
If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: loans@financebrokerwollongong.com.au
- Phone: 02 4210 5626